Customer management
Keep contact details, service addresses and the history for each customer together.
Zaviku products / Relay
Run the job. Get paid. Keep the customer.
Relay is job-management software for small UK service businesses. It keeps the customer, quote, job, invoice and recorded-payment journey connected in one calm workspace.
Sign In — opening soon
Register interest
Public sign-in and registration are not open yet. Early access is arranged individually. Built for cleaners, gardeners, window cleaners, detailers, plumbers, electricians, heating engineers, pest control and property maintenance.
The problem
Small jobs should not need five disconnected tools.
Customer details live in messages, quotes in documents, jobs in a calendar and payments in a spreadsheet. Relay connects those steps so the owner can see the work, the money and what needs attention.
- One customer record across quotes, jobs and invoices.
- A clear schedule for the owner and assigned team members.
- Invoice balances that update when you record a payment.
Built for the working day
One connected workflow.
CustomerContact and site details stay together.
QuotePrice the work and share a secure link.
JobSchedule, assign and track the visit.
InvoiceBill completed work with accurate totals.
PaymentRecord what was received and what remains.
Main features
What Relay does today.
Quotes
Build a quote from line items, calculate VAT or non-VAT totals, and share a secure acceptance link.
Jobs and scheduling
Turn accepted work into a job, book the date and time, and keep the visit status clear.
Invoices
Create an invoice from completed work with the correct totals, issue date, due date and payment status.
Manual payment recording
Record cash, bank transfer or other payments, including partial payments and one-time reversals.
Team management
Invite team members, assign jobs and keep financial records and team administration owner-only.
Secure customer portals
Authorised quote and invoice links let customers review and accept work without an internal login.
PDF documents
Business-branded quote and invoice PDFs reflect the stored totals, tax, dates and customer details.
Team management
The owner keeps control of the business.
Invite people, assign jobs and keep financial records owner-only. Team members get a focused view of assigned work and the customer contact details needed to do it.
- Owner-only invoices, payments, billing and team administration.
- Seat limits enforced by plan.
- Over-limit businesses get a short owner remediation window.
Customer experience
A secure link from quote to invoice.
Customers can open an authorised quote or invoice link without needing a business account. Links are high-entropy, expire and can be revoked by the owner.
- Quote acceptance and decline without an internal login.
- Invoice status, partial payments and outstanding balance.
- Business-branded PDFs for quotes and invoices.
Security and privacy
Business data stays with the business.
Tenant isolation
Business ownership and access are enforced server-side, not just hidden in the interface.
Owner-controlled access
Team permissions, invitations and restricted member views are controlled by the owner.
Recovery and deletion
Encrypted local backups, restore rehearsals and owner-controlled account closure are part of the release work.
Online customer card payments are not enabled. Relay does not store card numbers or bank account details.
Pricing · proposed
Early-access plans.
These prices are proposed and are not yet approved for live commercial charging. Relay Solo is free during the initial early access.
Free early access
Relay Solo
One-person businesses
£0 per month · one user
- Customers, quotes and jobs
- Invoices and manual payments
- Secure customer links
- PDF documents
Proposed
Relay Pro
Small teams
£19.99 per month · up to 3 users
- Everything in Solo
- Team invitations and assignment
- Member privacy controls
- Three seats including the owner
Proposed
Relay Business
Larger teams
£39.99 per month · up to 10 users
- Everything in Pro
- Up to ten seats
- Larger team workflows
- Priority onboarding
Paid plans are proposed only and are not available to new customers during early access. Online subscription charging is disabled.
Questions
Before you express interest.
Can I create an account today?
No. Public sign-in and self-service registration are not open yet. Early access is arranged individually with Zaviku.
Can customers pay invoices online?
Not yet. Relay records manual payments such as cash or bank transfer. Online card payments and Stripe Connect are not enabled.
Are the paid plans available?
No. Solo is the free early-access plan. Pro and Business are proposed plans and are not available for purchase.
Does Relay work for a small team?
The team data model, invitations, assigned-work views, seat limits and privacy controls are implemented. They remain subject to final launch verification.
Where is my data stored?
Relay's production data is held on operator-managed infrastructure with Cloudflare routing and Namecheap email. Independent off-device recovery is still being completed, so real customer data should not be entered yet.
Availability
Invite-only early access.
Relay is being prepared with an initial group of UK service businesses. Public sign-in and self-service registration are not open yet.
What is available now
The core customer, quote, job, invoice and manual-payment workflow is implemented and under final launch verification.
What is not available
Public registration, online card payments, Stripe Connect onboarding and live paid subscriptions are not available.
How to express interest
Contact Zaviku directly. We will explain the current access process honestly and will not send a sign-up link until registration is open.
Talk to Zaviku about Relay.
Early access is arranged individually while public registration remains closed.